Terms & Conditions

All classes are subject to availability and may be cancelled at any time, under the discretion of the operator. 

CANCELLATION

Please note, cancellations within 72 hours of your class will receive no refund or credit. We are a small studio, with very small, intimate classes, and it is unlikely that with less than 72 hours notice we will be able to fill your seat.

You are more than welcome to send a friend in your place. Just shoot us an email and let us know.

If more than seven days’ notice is given, you are entitled to a full refund.

MISSED CLASSES

If a class is missed, no make-up session can be offered. Please set a reminder and double-check class dates and times prior to booking.

MINIMUMS

We require a minimum of four bookings in order to run a class. If we do not meet this minimum, we may cancel the course at any time and offer you a full refund or a credit to attend a class of the same value in the future.

LIABILITY

The Clay Plant and its employees are not liable or responsible for any accidental injury to students or any loss or damage to personal possessions.

PHOTOGRAPHY/VIDEOGRAPHY

The Clay Plant reserves the right to take photographs and video footage during classes that may include students and to use these photographs and video footage for the purpose of advertising our classes in all media in perpetuity and without payment to students.

INFORMING OTHER PARTICIPANTS OF TERMS & CONDITIONS

It is the responsibility of the person booking the class to inform other participating students of our terms and conditions.

FINISHED WORK

All care is taken to ensure student’s piece are well made, however, due to the inherent of the this medium, The Clay Plant cannot be held responsible for any undesirable outcomes, including cracking, breakage, misfires or something not turning out how you had hoped.

AGREEMENT

By completing the purchase, you are confirming that you have read, understood and agree to our terms and conditions.

STORAGE

We have a strict ONE MONTH storage policy. This includes thrown work waiting to be trimmed, bisqued work waiting to be glazed, as well as finished work waiting to be collected.
If pieces are not collected within this time frame, they will either be discarded or donated.
It is the student’s responsibility to be aware of the storage policy. If you cannot collect your finished work within this time frame, let us know and we are happy to make alternative arrangements.